Refund Policy
Last updated 12 November 2026
The print card is a digital file you can preview in full, free, before you buy. Because the files are yours as soon as you unlock them, we don’t offer refunds for a change of mind. We do refund when something is wrong on our side.
When you get a refund
- The files don’t work. A file won’t download, won’t open or doesn’t print properly, and we can’t fix it within 7 days of hearing from you.
- Your key never arrived or won’t unlock, and we can’t sort it out within 7 days.
- You were charged twice for the same order. We refund the extra charge.
Please tell us within 14 days of your purchase.
How to ask
Email vhakimuddin@gmail.com with the email you paid with and what went wrong (a screenshot helps). We reply within 2 working days and try to fix the problem first.
If a refund is due, it is a full refund, issued through Dodo Payments, our merchant of record, to your original payment method. Your bank may take 5 to 10 working days to show it. The licence key is then switched off.
Your legal rights
This policy does not affect any rights you have under consumer law where you live.